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Elements and Performance Criteria

  1. Identify information needs and sources
  2. Information held by the organisation is reviewed to determine suitability and accessibility
  3. Plans are prepared to obtain information which is not available or accessible within the organisation
  4. Collect and analyse information
  5. Information is in a format suitable for analysis, interpretation and dissemination, in accordance with organisational requirements
  6. Information is analysed and interpreted to identify trends
  7. Use management information systems
  8. Technology available in work area and/or organisation is used to manage information, in accordance with organisational procedures
  9. Recommendations for improving the information system are submitted to designated personnel or group
  10. Record and support information
  11. Results of information gathering, analysis and synthesis are reported for policy development and organisational decision making
  12. Information is disseminated to appropriate personnel within the specified time frame